Help and frequently asked questions | Booktaby
Answers about Booktaby accounts, lessons, subscriptions, attendance and the parent portal.
What can I do with Booktaby?
Booktaby combines a teacher website, courses, assignments and quizzes with center scheduling, attendance and collections. Students and parents see the information their account is allowed to access.
How do I start as a teacher?
Register as a teacher from Booktaby, provide your name, required platform name, phone and password, and accept the registration terms. Choose a plan, then use the teacher dashboard for requests, content and settings.
How do I register with my teacher?
Open your teacher's platform and choose student registration. Enter your own phone, a different parent phone, your academic year and the required details. Registration alone does not activate a paid course. Follow it in My courses & requests.
Where can I find requests awaiting my review?
Open Overview. Requests needing your review links to parent verification, password recovery, course activation and student platform access. Each shortcut opens the relevant page or tab for an identity-checked review.
Which phone do I use to sign in?
Use the phone registered to your account and its password. A parent's phone belongs to the parent account, not the child's login. Teachers and administration sign in on the central Booktaby dashboard. Students use their teacher's platform.
What if I forgot my password?
Choose Forgot password and enter your account phone. Recovery requires identity review. After approval, continue through the private recovery context for that phone and choose a new password before expiry. Teachers cannot see your password.
When does a session expire?
A session stays active while you use the platform. More than 30 minutes of inactivity can require sign-in again. Administration can also revoke sessions for security. Check the connection before repeatedly retrying a failed login.
How do I add a profile photo?
Students open My profile and teachers open their account settings. Select an image, adjust the crop and save. Photos are optional and upload limits appear next to the control. Use only images and personal data you may share.
Where can I see my plan and usage?
Open Subscription and usage from the navigation or account menu. Review the plan state, duration, student capacity and storage. The pricing page lists current features. Request an upgrade when you need more capacity.
How do I activate a paid plan without online payment?
Choose the plan and duration and submit an activation request. The pending page includes administration's WhatsApp link. After arranging collection and receiving your code, enter it in the activation field. Issuing a code or opening WhatsApp does not transfer money.
Can I choose another plan while activation is pending?
The existing request stays visible while administration reviews it. Conflicting plan requests remain blocked. Contact administration if you chose incorrectly. A replacement code invalidates the previous one and is usable once for your platform.
What happens at expiry or downgrade?
An expired subscription locks private platform access until renewal. An ordinary downgrade starts after the current paid term ends, whether monthly or annual. An immediate forced downgrade is a separate administration action. Check the end date before requesting changes.